Effective Date: June 25, 2024
Last Updated: August 1, 2025
At PowerRay Investment & Trading ("PowerRay", "we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform and services.
We may collect the following types of information:
Personal Identification Information:
Name, email address, phone number, government-issued ID (for KYC).
Financial Information:
Wallet addresses, deposit and withdrawal records, transaction history.
Technical Information:
IP address, device information, browser type, cookies, usage logs.
Voluntary Information:
Any details you provide when contacting support or filling out forms.
Your information may be used to:
Create and manage your account.
Process deposits, staking, pooling, and withdrawals.
Ensure compliance with AML (Anti-Money Laundering) and KYC regulations.
Improve platform security and prevent fraud.
Provide customer support and respond to inquiries.
Send important updates, notifications, or policy changes.
We do not sell or rent your personal data. We may share information with:
Regulatory Authorities: If required by law.
Service Providers: Trusted partners that assist with payment processing, security, or hosting.
Business Transfers: If PowerRay is acquired or merged, your data may be transferred.
We use encryption, firewalls, and secure servers to protect your information.
Access to sensitive information is limited to authorized staff only.
While we take strong measures, no system is 100% secure, and users should also protect their account credentials.
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information.
Request a copy of the data we hold about you.
Opt out of promotional communications.
Our website may use cookies and similar technologies to:
Improve user experience.
Track website activity and preferences.
Provide security and authentication.
You can disable cookies in your browser, but some features may not function properly.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Users will be notified of major changes via email or platform notifications.
If you have any questions about this Privacy Policy or how your data is handled, contact us at: